How will I know if my order is confirmed?
You will receive an order confirmation via email within the next minutes of placing your order.
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Orders
When will my order be dispatched?
Our fulfillment center is open from 9 am to 5 pm, Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. Your order will be dispatched within 5-10 business days. Please note that orders placed afte
How can I find my order number?
Once you placed your order you will receive an order confirmation email which will provide your order number. It starts with # followed by numbers.
Can I make changes or cancel my online order?
Once an order has been fulfilled or has been shipped, no changes can be made. But we can cancel and replace the order if you contact us within 24 hours of placing your order. If that's the case, please contact us immediately via Chat. Most orders are
What if my order has a damaged product?
We are happy to refund or replace damaged items. To help us deal with the issue as quickly as possible, please contact us vita Chat with the following information:. Do not return the item before getting in touch as we may not need it returned.